Training & sales competencies development

MOBILIZE YOUR TALENTS AND SKILLS TO ENHANCE SALES PERFORMANCE

 

YOUR CHALLENGES

More than ever, sales competencies are at the core of a company's development, and contribute to strengthen an organization's ability to meet customers' needs efficiently.

Training is an essential lever of professionnal excellence.  So that training can fully play its role and be part of a real sales performance project, it is important to:

  • integrate pedagogical actions in a more global and sustainable approach (two training days cannot allow professionals to update their competencies) 
  • convey new sales and customer relation methodologies and not only fundamentals or standards
  • conduct learning and improvement processes in a local business reality context
  • follow the necessary steps, which can foster an effective and sustainable competencies developement :
    • assessment, self-training
    • training
    • coaching, co development
  • involve managers as "training boosters"

our approach 

 

  • Offer various and innovative training modes to achieve the best relevant and economic mix,
  • Design tailor-made programs, based on best international practices and anchored in the country business reality,
  • Involve both management and teams in program development,
  • Conduct multimodal/multidimensional courses and facilitate behavior and competencies progressive evolution , in sales and customer relation,
  • Apply a trainer/coach approach and adjust to individual difficulties/restraints, 
  • Give meaning to the use of tools, so that they can be perceived as means and not as an end,
  • Accelerate achievements by audience-tailored animation techniques : simulations/on the job trainings, challenges, pedagogical and role play, theater and sport-related techniques, coaching…,
  • Transform achievements in sustainable progress, and measure the enforcement of instilled practices through involvment of the managerial chain.

 

OUR SOLUTIONS

 

TRAINING TOPICS

INTERVENTION FORMAT

AUDIENCES

    •   Sales Management
    •   Manager Coach
    •   Leadership 


    •    Prospection
    •    Sales Techniques
    •    Value Selling
    •    Complex Selling
    •    Negotiation
    •    Prescriptive Selling
    •    International Sales 
    •    Telesales
    •    Retail Selling
    •    Multicanal Selling
    •    Lobbying - Networking
    •    Sales Excellence 
    •    Sales skills

          for non-commercials


    •    Strategic and operational 
         marketing
    •    Customer Relation – Call Center
    •    Customer Service


    •    Relations Efficiency
    •    Impacting Communication 
    •    Winning Behaviors

 

 

    •    Conventions
    •    Facilitation and creativity                               workshops 

    •    Competency diagnosis
    •    Face to face learning
    •    Digital learning :        
          e-learning, mooc, virtual classes

    •    Training center

 


    •    Coaching :
         individual, group, organization, 

         top management
    •    Mentoring

    •    Team building / Incentive

 


    •    Academy set-up :
         Sales / Customer Relation / 
         Management

 


    •    Train the trainer
    •    Large-scale deployments
    •    Project Communication
    •    International Projects 

 

 

 

    •    Business leaders and partners 
    •    Sales and Marketing Directors

    •    International Directors


    •    Sales Managers 
    •    Key Account Managers
    •    B2C and B2B Salespersons
    •    Call centers
    •    Dealers 
    •    Commercial Partners


    •    Business engineers
    •    Project Managers

 


    •    Customers services
          and Community Managers

    •    Pre-sale and after-sale 
         Technicians